Shipping Policies

Mueller Machinery Is Proud to Offer Free Shipping Over $99 and a flat $14.95 shipping fee for orders under $99!

 Free shipping on orders over $99 applies to items that can be shipped through standard shipping methods only. Items with shipping restrictions, such as products above a certain weight or size, may have an additional shipping charge. Items requiring the use of a freight service are excluded from free shipping unless otherwise specified. The freight fee for the item will be noted on the product page below the "Add to Cart" button.

Please note:  If your order requires any additional fees (other than what is already noted on the product pages), you will be contacted before those fees are applied and before your item ships.

*This policy is subject to change at any time without notice.

Standard UPS transit times:


FREIGHT DELIVERY POLICY:

All large machinery (Including, but not limited to: Jointers, Bandsaws, Planers, Dust Collectors, Air Filtration Systems, Drill Presses etc) is delivered on a freight truck. Freight deliveries are unable to be expedited. Liftgate service is included in the delivery. The Liftgate service simply lowers the pallet to ground level; you will be responsible for moving the pallet into its final destination.

Once a freight item is in transit, we are unable to modify the shipping address. You will be responsible for any additional fees associated with any changes after the order has been confirmed.

It is imperative that upon delivery, you fully inspect the pallet as received. If you notice any cuts, dents, dings, or other marks on the outside of the pallet, please take photographs and note this on the Bill of Lading (the paper you will sign for delivery). Retain a copy of the Bill of Lading from the shipping company, and contact us immediately. Freight claims have a very short window for us to submit to the carrier; we will need this information within 1 day of delivery. We are unable to guarantee that a freight claim submitted after 24 hours of delivery will be accepted.

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